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Below are the details of the programme from the 2017 event.

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The 2017 Programme

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Wednesday 4 October 2017


  9:00 - 9:15  

Guillaume Lepecq

Opening Remarks


Setting the Scene


9:15 - 9:40

Stefan Augustin, OeNB    

The Austrian Cash Cycle

  • The ever-growing demand for euro cash in Austria since its introduction in 2002 is in part due to consumer preferences.
  • In line with the Eurosystem principles, one of OeNB’s key tasks is to provide Austrian businesses and consumers with high quality, secure cash.
  • A brief introduction to the Austrian approach to cash logistics featuring the public private partnership GSA and its benefits for the Austrian market.

9:40 - 10:05

Doris Schneeberger, ECB    

Cash demand in the Euro Area

10:05 - 10:30

Leif Veggum, Central Bank of Norway

The Importance of Central Bank Money as an Alternative to Private Money

  • Cash usage is reducing, and cash services are becoming easily less available.

  • Why is cash still important?

  • What measures can be taken to arrange for the availability of cash?

10:30 - 11:00



11:00 - 11:30

Coffee Break



The Utility Model - Does it work?    


11:30 - 11:55

Günter Ernst, GSA

Cash – C.ommon A.sset S.martly H.andled

  • Digitalisation influences the use of cash and changing volumes and values require higher efficiency.

  • New technologies enable higher productivity and security.

  • End-to-end processes in the cash cycle improve the business case of cash usage.

11:55 - 12:20

Peter Wesenberg, NOKAS

Local Recycling – Problem or Opportunity?

  • Brief introduction to the Norwegian Cash Cycle.

  • Trends in the Scandinavian cash handling market.

  • The need for new delivery and business models.

12:20 - 12:40



12:40 - 14:00




Improving the Efficiency of Cash


14:00 - 14:25

Barnabas Ferenczi, Giesecke & Devrient

Cash Data Analytics: Future-Proofing of Cash 

  • Connected systems all along the cash cycle provide access to a variety of data and analytics tools using artificial intelligence.

  • New insights to the life cycle of banknotes and enhanced controls are becoming possible.

  • Show applying today’s industry standards and technologies such as big data analytics allow smarter decisions on the future of cash.

14:25 - 14:50   

Meritxell Serra Sanz, Santander Bank

The Cash Supply Chain in Commercial Banks

  • Introducing the Santander Cash Supply Chain.

  • Discussing challenges that we are facing.

  • Looking at the future: innovation and opportunities to collaborate with other parties.

14:50 - 15:15

Alper Sayin, Garanti Bank

How Much Does Your Cash Cost? – Efficiency Projects with the Central Bank of Turkey

  • Current situation & the cost of cash in a market with high interest rates.

  • Project CMS (Cash Management System) - An infrastructure that allows commercial banks to deposit money at the Central Bank faster.

  • Project DCMS (Decentralised Cash Management System) – A future project that will allow commercial banks to process and keep money on behalf of the Central Bank.

  • Outcome and profitability analysis of the projects.

15:15 - 15:45    



15:45 - 16:15   

Coffee Break



Improving the Cash Cycle


16:15 - 16:40

Leonor Machado, Caixa Geral de Depositos

Efficiency in the Cash Cycle – Still Space to Improve?

16:40 - 17:05

Thierry Lebeaux, ESTA

The Alleged Inefficiency of Cash: Fatality or Deliberate Strategy?

  • Cash outflow is very efficient. Cash inflows can be substantially improved as there are very specific and clearly identified sources of inefficiencies in this part of the cash cycle.

  • Cash is not free for users – they pay for the cash they use. Therefore they need to keep access to cash and they are entitled to a better service from those who are paid for offering cash services (standardisation and investments).

  • If cash is not a profitable business for some operators, they should leave it to others. But they should not restrict access to cash and promote their own alternative payments to cash instead.

17:05 - 17:30

Franz Seitz, Weiden Technical University of Applied Sciences

Abolishing Cash, Negative Interest Rates and the Banking System

  • The welfare effects and impacts of cash abolition.

  • Cash abolition and the future of banks.

  • Negative interest rates and banks.

17:30 - 17:55



Thursday 5 October 2017


  Understanding Cash Usage  
9:00 - 9:25 Victoria Cleland, Bank of England Forecasting Future Banknote Demand
  • Forecasting demand is an inherently complex problem.
  • Identifying the drivers of demand and modelling statistical forecasts.
  • Determining the capacity and infrastructure requirements.
  • The need for flexibility and how this is managed.
9:25 - 9:50 Céline Blanchot, Glory

King Cash: in Cash Consumers Trust, but How do Retailers Make it Pay?

  • In a highly sophisticated technology payment world, cash is still king.
  • Cash should always be a reliable option within the retail environment.
  • How to optimise cash management in store.
9:50 - 10:15 Anne Lewis, Vaultex Social Construction of the Demand for Payment Methods in the UK
  • Describing the UK cash landscape.
  • Discussion of the social factors involved in our choice at the till.
  • The response from the UK cash industry to lower demand.
  • Financial inclusion in the UK.
10:15 - 10:45 Q&A  
10:45 - 11:15 Coffee Break  
  Understanding Cash Usage  
11:15 - 11:40 Heike Mai, Deutsche Bank Cash, Freedom and Crime – Use and Impact of Cash in a World Going Digital
  • Despite the growing role of electronic payments, demand for cash is on the rise in Europe.
  • Physical cash limits the power of monetary authorities, provides data protection and can therefore act as a guarantor of civil liberties.
  • Cash is often associated with a stronger shadow economy.
  • The shift towards a cashless society seems to trigger higher levels of card fraud.
11:40 - 12:05 David Fagleman, UK Cash Services Down but Not Out: Understanding the Changing Role of Cash in Society
  • The role of cash in the payments landscape is changing.
  • Cash use remains strong in many European countries.
  • Understanding the drivers behind why people choose cash, where they spend it and how they acquire it.
  • Discussing the UK research programme to support the Bank of England, Royal Mint, CIT providers and financial institutions.
12.05 - 12:25 Q&A  
12:25 - 13.45 Lunch  
  Putting Cash to Work  
13:45 - 14:10 Sameer Dubey, Barclays Bank

Offering Cash as a Banking Product - Does it Still Make Sense?

  • Why do banks continue to offer cash?
  • Does it make economic sense for banks to be in the Cash Cycle?
  • Considerations for cash - and what's in store
14:10 - 14:35 Evangelos Kontomitros, Piraeus Bank Shifting the Cash Cycle Model in Greece - the Role of Deposit Devices
  • The optimisation of the cash cycle and how Deposit Devices can contribute to this effort.
  • What are the advantages and the concerns pertaining to their use?
  • Could this be an ideal solution for reducing cash processing efforts and expenses for the Bank?
14:35 - 15:00

Gerben Van Wijk, International Currency Association (ICA)

Keeping Cash Viable

  • A united effort against a misinformed policy proposal.
  • Outcomes of a worldwide study on the connection between cash and crime/terrorism.
  • Taking the next steps.
15:00 - 15:30 Q&A  
15:30 - 15:50 Coffee Break  
  The Innovation Panel   
15:50 - 16:15 Sebastian Seifert, Barzahlen Cash Payment Solutions for the 21st Century
  • Why cash? Is cash relevant in the future?
  • How to bring cash into the digital age.
  • Innovating cash management processes.
16:15 - 16:40 Achim Boers, Prosegur The Return of the Seal Bag
  • How traditional seal bag deposit machines and software complement the roll out of recyclers in transformed bank branches.
  • Same day value for seal bags and how to deal with fraud and anti money laundering.
  • Can Apple Pay be supplemented with a virtual Cash Service Card?





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