Shaping the cash cycle of the future

Mikael is a senior financial services leader with over 15 years of experience in banking, capital markets, and financial technology innovation. His career spans central banking, global consulting, and strategic advisory, equipping him with deep expertise in financial market infrastructures, digital transformation, and regulatory-driven innovation.

A managing consultant at PA Consulting, Mikael is recognized for his ability to lead large transformation programmes, shaping strategies that drive efficiency, transparency, and resilience in the financial ecosystem.

Graham joined LINK in 2006 and is currently Director of Strategy. This also covers initiatives like the future of cash, and interchange, as well as external relations, public affairs, fraud management, physical ATM crime and liaison with LINK’s Members. During the coronavirus pandemic a large part of Graham’s role has been the analysis of consumers cash and ATM use, helping LINK develop the best responses to a fast-moving crisis.

External relations remains a key element of Graham’s role, leading LINK’s liaison a wide range of organisations such as the Government, the Bank of England, Treasury as well as contacts with police, service suppliers, local authorities and regulators such as the Payments System Regulator (PSR) and consumer and charity groups.

Graham was formerly Head of ATMs at Santander during which time he was a LINK Board Director and also worked for several years with cahoot, the on-line bank. He has an MBA from Warwick University, completing a dissertation on the future of financial services over the Internet.

He is married and lives in Buckinghamshire, England.

Stefan Wikman is a senior European leader in the cash management and cash logistics industry, with nearly three decades of operational and executive experience. He is currently Head of Cash Operations at Bankomat AB, where he leads operations and delivery. Prior to this, Stefan spent more than 15 years in key leadership roles at Loomis, including Executive Director of Operations for Loomis UK, Regional Operations Director, Vice President of Operations in Sweden, and Head of Global Operations, driving performance, efficiency and transformation across multiple markets. Earlier in his career, he held management roles at Securitas Värde AB and served as CEO of Cash Flow Security AB. Stefan’s career reflects deep expertise in secure logistics, operational excellence, and leading large-scale, mission-critical service organizations across Europe.

Diederik Bruggink is Senior Director at the European Savings and Retail Banking Group (ESBG) where he is responsible for all payments topics worldwide. In that role, he also advocates the associations’ positions on payments with policymakers, regulators, standardisation bodies, industry associations, and enabling a constant member dialogue on developments, with a particular focus on innovation. He is Chair of the Cash Efficiency Working Group of the European Payments Council (EPC) and he was co-chair of the Euro Retail Payments Board (ERPB) working group on access to and acceptance of cash. He is also a Member of the Board of the European Payments Council and he is a member of the European Commission’s Payments Systems Market Expert Group and he was a member of the European Central Bank’s Market Advisory Group on the Digital Euro, to name a few.

Dr. Andrzej Nowak is Head of Open Innovation at SICPA. His current focus includes the future of currency – whether in physical or digital form, privacy-preserving digital trust, fintech, and innovation systems. He contributes to the Bretton Woods Committee working groups on the Future of Finance and on AI, and serves as an expert for Innosuisse, the Swiss innovation agency.

Earlier, Andrzej led an innovation lab at CERN, the European Organization for Nuclear Research. There, he defined and put in place new elements of CERN’s 10-year technological horizon, led several Open Source efforts and founded educational initiatives for young scientists and engineers.

Andrzej also held roles in management consulting in private banking, at the chip maker Intel, as a founder of a fintech company, and as an evaluator for the EU Research Executive Agency. He holds a PhD in Computer Science from the Swiss Federal Institute of Technology.

Jim Leroux is the CEO of Pin4, a global leader in cardless cash disbursement solutions, enabling secure, instant, and convenient cash payouts across ATMs and retail partner locations. With a presence spanning 200 countries and a network of over 500k cash pick-up points worldwide, Pin4 empowers businesses, governments, and humanitarian organizations to deliver cash quickly and reliably—even to individuals without payment cards or bank accounts. Jim has been active in fintech for over 30 years as an operator, investor, advisor and attorney, with a focus on new innovations in the payments and fintech industries.

Ronan McClintock is a Manager at the Bank of England on the Wholesale Cash Oversight team. He has worked in Notes Directorate for over 20 years starting in research, design and manufacturing working closely on the transition to polymer banknotes. More recently he has worked on the future arrangements for wholesale cash distribution in the UK. Before joining the Bank of England, Ronan earned a BSc in Physics from the University of Nottingham.

Scott is a seasoned executive with 20 years of experience in the cash management industry, including leadership roles in operations, strategy, and business development.

With overarching responsibility for group transformation and growth at Australia’s largest cash management organisation, Scott played a pivotal role in driving strategic transformation programs and overseeing key divisions such as precious cargo and security fleet innovation. Scott was key to the transformation of the cash industry in Australia. He has also been actively involved in industry leadership, including as Chair of the Asian Cash Management Association’s Security Committee.

Scott holds a Bachelor of Economics from Macquarie University, is a graduate of the Australian Institute of Company Directors, and is known for his pragmatic leadership and commitment to best practices.