Shaping the cash cycle of the future

Scott is a seasoned executive with 20 years of experience in the cash management industry, including leadership roles in operations, strategy, and business development.

With overarching responsibility for group transformation and growth at Australia’s largest cash management organisation, Scott played a pivotal role in driving strategic transformation programs and overseeing key divisions such as precious cargo and security fleet innovation. Scott was key to the transformation of the cash industry in Australia. He has also been actively involved in industry leadership, including as Chair of the Asian Cash Management Association’s Security Committee.

Scott holds a Bachelor of Economics from Macquarie University, is a graduate of the Australian Institute of Company Directors, and is known for his pragmatic leadership and commitment to best practices.

Graham joined LINK in 2006 and is currently Director of Strategy. This also covers initiatives like the future of cash, and interchange, as well as external relations, public affairs, fraud management, physical ATM crime and liaison with LINK’s Members. During the coronavirus pandemic a large part of Graham’s role has been the analysis of consumers cash and ATM use, helping LINK develop the best responses to a fast-moving crisis.

External relations remains a key element of Graham’s role, leading LINK’s liaison a wide range of organisations such as the Government, the Bank of England, Treasury as well as contacts with police, service suppliers, local authorities and regulators such as the Payments System Regulator (PSR) and consumer and charity groups.

Graham was formerly Head of ATMs at Santander during which time he was a LINK Board Director and also worked for several years with cahoot, the on-line bank. He has an MBA from Warwick University, completing a dissertation on the future of financial services over the Internet.

He is married and lives in Buckinghamshire, England.

Diederik Bruggink is Senior Director at the European Savings and Retail Banking Group (ESBG) where he is responsible for all payments topics worldwide. In that role, he also advocates the associations’ positions on payments with policymakers, regulators, standardisation bodies, industry associations, and enabling a constant member dialogue on developments, with a particular focus on innovation. He is Chair of the Cash Efficiency Working Group of the European Payments Council (EPC) and he was co-chair of the Euro Retail Payments Board (ERPB) working group on access to and acceptance of cash. He is also a Member of the Board of the European Payments Council and he is a member of the European Commission’s Payments Systems Market Expert Group and he was a member of the European Central Bank’s Market Advisory Group on the Digital Euro, to name a few.

Malte Krueger is Professor of Economics at the University of Applied Sciences in Aschaffenburg (Germany) and works as a consultant for PaySys Consultancy (Frankfurt). He holds a Ph.D. in economics from the University of Cologne (Germany) and has worked as a research fellow for the Bank of Spain, the University of Western Ontario, the University of Durham, the University of Karlsruhe, the University of Applied Sciences in Frankfurt and the European Commission. Consulting projects have focused on payments – including internet payments - and the list of clients includes banks, processors, merchants, card schemes, payment service providers, government institutions and others, in Germany and other European countries. Academic research has focused on payments in general, two-sided markets, monetary economics and exchange rates. Malte has published widely in academic and industry journals.

Dr. Andrzej Nowak is Head of Open Innovation at SICPA. His current focus includes the future of currency – whether in physical or digital form, privacy-preserving digital trust, fintech, and innovation systems. He contributes to the Bretton Woods Committee working groups on the Future of Finance and on AI, and serves as an expert for Innosuisse, the Swiss innovation agency.

Earlier, Andrzej led an innovation lab at CERN, the European Organization for Nuclear Research. There, he defined and put in place new elements of CERN’s 10-year technological horizon, led several Open Source efforts and founded educational initiatives for young scientists and engineers.

Andrzej also held roles in management consulting in private banking, at the chip maker Intel, as a founder of a fintech company, and as an evaluator for the EU Research Executive Agency. He holds a PhD in Computer Science from the Swiss Federal Institute of Technology.

Roel van Anholt is passionate about payment systems, with a special focus on cash. He holds a PhD in Economics on cash logistics and has explored the topic from multiple angles: academic research, strategic roles at Geldmaat (Dutch ATM network), and policy work at the Dutch Central Bank (DNB). At DNB, he leads initiatives shaping the future of cash, including legislative reforms and industry-wide agreements. His cross-sector experience makes him a unique voice in the international cash debate.

Mikael is a senior financial services leader with over 15 years of experience in banking, capital markets, and financial technology innovation. His career spans central banking, global consulting, and strategic advisory, equipping him with deep expertise in financial market infrastructures, digital transformation, and regulatory-driven innovation.

A managing consultant at PA Consulting, Mikael is recognized for his ability to lead large transformation programmes, shaping strategies that drive efficiency, transparency, and resilience in the financial ecosystem.